Privacy policy
Last updated: November 3, 2026 · In case of discrepancy, the French version prevails.
At Solutions Direx inc., we take the protection of your personal information seriously. This policy explains in plain terms what data we collect on our website and how we use it.
1. Information we collect
When you use our website, book a meeting or write to us, we may collect:
- your name;
- your email address;
- your phone number (if provided);
- your message or any notes you send us;
- minimal technical data (IP address, browser).
We do not collect sensitive data and perform no advanced tracking without consent.
2. How we use your information
We use your information only to:
- answer your message or meeting request;
- support you in using our services;
- keep the website running properly and securely.
We never sell your personal information.
3. Data sharing
We may share some data with:
- our web hosting provider;
- Calendly, our scheduling tool, for the information you enter there;
- our internal tools (e.g. email management or CRM);
- technology subcontractors bound by confidentiality.
No commercial, advertising or unauthorized sharing takes place.
4. Cookies and local storage
Our website uses no advertising cookies. Your browser stores your language, chosen industry and the sample data of the interactive demo locally; this information stays on your device and is not sent to us.
The Calendly booking module, loaded when you view the booking section, may set its own cookies, governed by Calendly's privacy policy. The website's fonts are provided by Google Fonts.
You can manage your preferences in your browser settings.
5. Your rights
Under applicable laws in Canada (Québec Law 25, PIPEDA) and Europe (GDPR), you may:
- request access to your information;
- request its correction or deletion;
- withdraw your consent to communications.
To exercise your rights: dpo@frontiva.com
6. Retention
Information sent through our website is kept only as long as needed to process your request, then securely deleted or archived.
7. Contact
For any question about this policy or your data:
Solutions Direx inc.
dpo@frontiva.com
frontiva.com